Privacy Policy

Last Updated: [Insert Date]

At On Running Store (“we,” “us,” or “our”), we value your trust as much as you value performance in your running gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onsneakershoes.com.

1. Information We Collect

We collect information that helps us deliver our Swiss-engineered running products and services to athletes worldwide:

• Personal Information: Name, email, shipping/billing address, payment details (processed securely), phone number
• Transaction Data: Purchase history, product preferences, and order details
• Technical Data: IP address, browser type, device information, and website usage patterns
• Communication Data: Customer service inquiries and feedback

2. How We Use Your Information

Like the precision in our running shoes, we use your data with purpose:

• Process and fulfill your orders for performance gear
• Provide customer support to keep your experience smooth
• Improve our products and website functionality
• Send service-related communications (order confirmations, shipping updates)
• With consent, send marketing about new running shoes and promotions
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care as we design our trail running shoes:

• Service Providers: Trusted partners who help with payment processing, shipping, and IT services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Aggregated Data: Non-identifiable data for analytics and improvement

We never sell your personal information to third parties.

4. International Data Transfers

While we serve runners globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

5. Data Security

Security is as crucial to us as it is to your payment information:

• SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Tokenization technology that prevents raw data storage
• Regular security audits and monitoring
• Limited access to personal data within our organization

6. Your Rights

You have rights regarding your personal data, including:

• Accessing and receiving a copy of your data
• Correcting inaccurate information
• Requesting deletion of your data (subject to legal requirements)
• Objecting to or restricting certain processing
• Withdrawing consent (where applicable)
• Lodging complaints with data protection authorities

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality and checkout
• Performance Cookies: Help us improve our site
• Marketing Cookies: For personalized advertising (with your consent)

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our products and services are not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy as our business evolves. Significant changes will be communicated through our website or email.

10. Contact Us